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Conducted in collaboration with Osterman Research, this comprehensive study explores the evolving landscape of AI-driven threats and innovative solutions organizations are implementing to stay ahead.
Gain exclusive insights into the latest strategies, trends, and best practices that are defining the next frontier of email security.
Email is one of the most common ingress points into organizations for threat actors. As organizations have implemented email security solutions and trained employees to recognize email attacks, threat actors have pivoted to more advanced methods that bypass protections. They have also embraced artificial intelligence (AI) to make attacks more scalable and personalized while also less detectable.
Email security vendors are using AI in their defensive tools to stop attacks that leverage new and emerging attack methods in email. Many organizations have gained AI-enabled protections by virtue of their incumbent email security vendors adding AI capabilities to strengthen defensive posture. In addition, most have gone shopping for new solutions offering AI to bolster the baseline protections offered by cloud email providers.
When purchasing AI-enabled solutions to strengthen email security, organizations want the ability to protect more than just email, automated mitigation and remediation of identified threats, and next-generation capabilities to safeguard employees, the organization, and its customers, suppliers, and business partners.
Email is a key attack vector for threat actors who seek confidential information, account credentials, and financial gain from their victims. In response, organizations have adopted email security solutions to analyze inbound, internal, and outbound email traffic to identify malicious messages to stop attacks before they become costly incidents. Threat actors are continually modifying their attack patterns to improve the efficacy of their crimes, and organizations their defensive posture to stay one step ahead.
Traditionally, email security solutions have relied on detection methods such as signatures (“we’ve seen this message before”), rules (“don’t allow messages with EXE attachments”), blacklists/blocklists (“always block all messages from this domain”) and whitelists/allow lists (“email from these domains is always good.”) These methods continue to detect and block many attacks.
The capabilities of these traditional methods have been exceeded, however, by cybercriminals adding new attack methods to long-running attack types. These new and emerging attack methods have created forms of spear phishing, business email compromise, executive impersonation, and other types of attacks that rely on malicious intent (not links or attachments), the compromise of high-reputation email accounts, impersonation, and social engineering. Traditional email security defenses struggle to detect the presence of these malicious signals and markers; without the use of new AI-enabled detection methods, they assume all is well.
Threat actors are making higher use of attack methods that circumvent traditional email security defenses to reach the inboxes of their targeted victims. Threat actors are keen to continue stealing account credentials, redirecting payroll and invoice payments to bank accounts under their control, and gaining access to data that can be weaponized for extortion. This is an enduring dynamic, and at times, a Sisyphean challenge for organizations.
Cybercriminals are using AI in email attacks in multiple ways, for example:
Any ethical concerns about AI’s use by governments and organizations are not shared by cybercriminals. What cybercriminals do is fundamentally unethical, and AI is but another tool to increase the scale, cadence, and efficacy of cyberattacks.
Given the changing threat landscape in recent years, established vendors have augmented their solutions with AI capabilities while emerging email security vendors have entered the market with solutions designed around AI and machine learning (ML). As security leaders demand modern security tools to prevent modern attacks, the changing threat landscape demands the use of AI by any vendor wanting to be relevant to current and potential customers.
Vendors are using AI to improve email security capabilities and processes, such as:
While email security is a mature market with a long history, new and emerging threat methods along with AI-enabled protections are shaking things up. This new curve means it is still early days for AI-enabled protections, and what’s currently available is not fully baked. Better than what existed before? Definitely. Perfect? Not yet. The organizations in this research are already using AI to strengthen email security. Others who are lagging in adoption and usage should get moving.
Best practices for using AI for email security are:
Cybercriminals will always seek new ways into organizations to compromise processes, steal information, and capture financial resources they have no right to. Email will continue to be one of the most common attack pathways, and as organizations have strengthened email security protections in recent years, cybercriminals have upleveled their attack methods to circumvent what has been put in place. In this new era of increasingly sophisticated AI-generated email threats, manually driven analysis and mitigation will continue to hinder underresourced security teams while increasing the threat of email attacks. AI capabilities in email security solutions have become an essential mechanism for organizations to detect, disrupt, and stop new and emerging attack methods, and offer significant protection promise for organizations due to their ethos of continual learning.
Every organization must reassess its email security strategy to ensure the right mix of protections is available to counter new and emerging attack methods. In line with the findings in this research, almost all organizations will need to deploy additional email security solutions that leverage AI to increase security efficacy beyond basic AI-enabled protections offered by cloud email providers.
IRONSCALES is the leading cloud email security platform for the enterprise and the industry’s only solution that uses adaptive AI and human insights (HI) to stop advanced phishing. Its award-winning, self-learning platform continuously detects and remediates attacks like BEC, ATO, and VIP impersonation that bypass traditional security solutions.
Powerful, simple, and adaptive, IRONSCALES helps enterprises protect better, simplify operations, and empower the organization. IRONSCALES is headquartered in Atlanta, Georgia, and is proud to support more than 10,000 global enterprises.
Visit www.ironscales.com or @IRONSCALES to learn more.
"The Buck Stops Here. Best Email Security Solution On The Market"
Product Manager & Cyber Security Leader
IT Security & Risk Management Company
IRONSCALES is an innovative platform that provides complete protection against advanced phishing attacks for enterprise organizations. It combines the power of artificial intelligence with human insights to effectively detect and stop attacks such as business email compromise (BEC), account takeover (ATO), and VIP impersonation. The platform also incorporates crowdsourced threat intelligence data to continuously improve its accuracy and effectiveness in detecting phishing attempts.
One of the key advantages of IRONSCALES is its ease of use. Integration is quick and simple, taking only minutes to set up, and ongoing management does not require any specialized security expertise. This makes it accessible to organizations of all sizes and levels of technical sophistication. Additionally, IRONSCALES adapts to emerging collaboration and messaging-based threats, making it a comprehensive solution for addressing the entire spectrum of phishing problems.
In summary, IRONSCALES offers a powerful and effective solution for protecting enterprise organizations from advanced phishing attacks. Its combination of AI and human insights, coupled with its integration of crowdsourced threat intelligence data, makes it one of the most accurate and reliable platforms on the market. Its ease of use and adaptability to emerging threats make it the ideal solution for organizations looking to protect themselves from phishing attacks.
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